Avery Berkel scales are used as part of an EPOS system to streamline the sales process in your store. They are ideal for fishmonger’s and butcher’s counters because they can be used to weigh fruit, vegetables, meat, fish, and any other loose product that requires weighing.
One significant advantage is that stock control is more effective, and your stock data is more accurate. Because the scales are linked to an EPOS system, you will know how much stock you have left and will be able to reorder if necessary, reducing waste. Another advantage is that if you have a butchery section separate from the main tills, for example, the printed barcode label attached to the wrapped product will register in the EPOS when scanned at the main till and display the price on the customer display when scanned at the main till. In order to maximize profit, the EPOS reporting system can identify popular weighed products.
How to Put Avery XS200 Scales Together
When the XS200 scales are first unpacked, they have two major components: the customer display and the scale itself.
To begin, connect the customer display to the scales back when it is upside down. The scale emits a wire that connects to the customer display port. A screw is used to secure the customer display to the scales. Then connect the scale’s power cable.
How to Load the Avery XS200 Scale Labels
The labels must then be loaded. There is a door on the left side of the scale; open it and insert the label roll into the hole inside the scales.
Once the labels are loaded, position the scale and place the scale tray on top of the scales before pressing the power button on the keypad to turn the scales on. The scales are now ready for programming.
How to Set Up the Avery XS200 Scales
The XS200 scales can be programmed in two ways. The first method is to programmer the scale manually. When you log into the scale, you can create departments, products, product codes, product name and kilogram me price, barcode formats, and a label design feature. This is a time-consuming process, especially if you have a large number of products to programmer one at a time.
The second method is to connect the scale to the network via an internet cable, then connect the scale to the local IP address in the scale’s communications menu.
If you only have one scale, it will be the master scale by default. If you have two or more scales, you must assign a number to each one; “1” will be the master scale, and the rest will be client (child) scales, numbered 2, 3, 4, and so on. All of the scales will be linked to the network by a network switch or router.
After that, you must install the Avery MX Business scale software on your computer or laptop. When you launch the software, you can search the network for scales. Once the software has identified the scales, you can add products, similar to a spreadsheet, with products and their attributes.
After adding product details, you can create custom labels with a logo, allergy information, expiry date, weight, price, and so on.
Custom barcodes based on product code, department, price, and weight can also be created and integrated into the barcode format.
What if you already have a Techcube EPOS system with a large number of products to weigh?
If you already have a Techcube EPOS system, you can connect the weighed products you programmed to the EPOS system’s other products. You can also add products to the EPOS system by marking them in the system as “scale items.”
Techcube also developed software that generates a scale file. The file can be imported into the Avery scale, eliminating the need to enter each product twice on the scale and the EPOS system.
FX-120 fruit and vegetable scales (FX100 series Avery scales)
This is a very simple scale; connect the display, etc., and screw as instructed previously. Connect the scale to the EPOS system with an RS232 cable, plugged into the RS232 port of the COM port.
The Techcube EPOS software will connect to the scale once it is connected. When selling a product, place it on the scale; the weight will be transferred to the EPOS system. Images of the weighed products, such as an apple, appear on the EPOS touch screen, and these buttons are pre-programmed for each product.
When using cashier checkout scales, the kilogramme weight is subtracted from the remaining stock, which is very useful for stock control. If a product’s stock runs out, the EPOS system can automatically reorder it.
Avery scale FX131
The FX131 scale is linked to the FX100 series in a similar way. The cashier will direct you to this counter scale. It’s unique in that it includes a barcode scanner built into the scale. To use this scale, the checkout counter must be modified so that the scale sits flush against the counter surface. Products are moved across to be scanned and weighed on the same platform. In larger supermarkets, these scales are common. Danway can customize and install checkout counters for you.
Avery scales troubleshooting
Label printing scales troubleshooting
The label printing scales do not begin:
Check that the power cable is inserted into the socket by turning the scales upside down.
Check that all cables are securely fastened.
Check that the wall socket is turned on.
If the problem persists:
Replace the fuse in the kettle lead if it is blown.
Problem: Labels do not come out.
Make sure the machine has enough labels.
Look for any label snafus.
Open the printer head area with the lever and clean any glue that has accumulated around the printer head area.
After that, insert labels and check to see if the problem has been resolved.
Problem: New labels are constantly being released.
This happens when the gap sensor is defective or covered. When one label has left the printer head, the gap sensor detects it.
Turn on the printer.
Release the print head lever.
Find the gap sensor and clean it.
Techcube can replace the gap sensor if it is damaged.
Issue: Barcode lines won’t print properly, so cannot be scanned
Because the printer head is broken, it must be replaced. Because the head is the most expensive part of the printer, some companies replace the entire printer rather than just the head.
Identifying and resolving network problems
Problem: No scale appears on the network.
Check that the network cable is connected properly.
Log in to the scale’s settings and check the network configuration to see if the scale’s IP address has been tampered with or changed.
Sometimes the network port on the scale is faulty, to check, ping the IP address of the scale and if it doesn’t ping, change the network cable to see if that resolves the issue.
If the problem persists, replace the network card or the entire scale.
FX100 and FX131 Embedded Scanner Troubleshooting
Problem: Weight is sometimes slow to register on the scale.
Instead of 2 seconds to transfer the weight, it takes 5 seconds. This is due to a balancing problem.
There is a spirit level inside the scale and the scale feet can be adjusted to meet the level required.
If there was anything placed on the scale for a period of time, then the scale won’t work straight away. Restart the scale.
Apart from when you place products on it, make sure nothing touches the scale.
Upkeep on the Avery scale
In the event of bacteria, clean label scales with an antibacterial spray after using them with food such as cheese. Instead of spraying inside the scale or network port, spray onto a cloth and wipe the scale.
To clean the scale tray, remove it from the scale and clean it with a brush or vacuum.
Clean the printer area on a regular basis to avoid jams.
Cleaning the spirit level used to balance the scales
When there is nothing on the scales, make sure the weight is set to zero.